Shipping policy
Shipping Policy
Thank you for shopping with The Carver Co.
Please review the information below regarding how and when your order will be shipped.
Shipping Locations
We currently ship within the United States only.
At this time, we do not offer international shipping outside the US.
Shipping Cost
Free shipping is offered on all orders shipped within the United States.
Shipping costs are included in the product price and will be shown as Free Shipping at checkout.
Order Processing & Production
All items are made to order.
Please allow 2–5 business days for production before your order is shipped.
Orders are not shipped on weekends or public holidays.
Shipping Times
Once shipped, orders typically arrive within:
-
3–7 business days (United States)
Delivery times are estimates and may vary depending on location, carrier delays, or seasonal demand (such as holidays).
Tracking Information
Once your order has shipped, you will receive a confirmation email with tracking details.
Please allow up to 24 hours for tracking information to update.
Incorrect Addresses
Please ensure your shipping address is entered correctly at checkout.
The Carver Co. is not responsible for orders delayed, lost, or returned due to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Orders
If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery (or expected delivery) at:
Email: thecarverco.help@gmail.com
Please include your order number and any relevant photos so we can assist you promptly.
Questions
If you have any questions about shipping or your order, feel free to contact us at:
Email: thecarverco.help@gmail.com
Business Name: The Carver Co.