Terms of service

Terms of Service

Welcome to The Carver Co.
By accessing our website and purchasing from us, you agree to be bound by the following Terms of Service. Please read them carefully.

Overview

This website is operated by The Carver Co. Throughout the site, the terms “we”, “us” and “our” refer to The Carver Co. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to these Terms of Service.

If you do not agree to these terms, you may not access the website or use our services.

Products & Orders

All products are subject to availability. We reserve the right to limit or refuse any order at our discretion.

Many of our products are custom-made or personalised. Once an order is placed, it cannot be modified or cancelled after production has begun.

You are responsible for ensuring that all custom details (including spelling and names) are correct at the time of purchase.

Pricing & Payments

All prices are listed in USD unless stated otherwise.

We reserve the right to change prices at any time without notice. Payment must be received in full before an order is processed and fulfilled.

Shipping & Delivery

We currently ship within the United States.

Delivery times are estimates only and may vary due to production schedules, shipping carriers, or circumstances beyond our control. The Carver Co. is not responsible for delays once an order has shipped.

Returns & Refunds

Please refer to our Refunds & Returns Policy for full details.

Custom or personalised items are final sale unless they arrive damaged or defective.

Accuracy of Information

We make every effort to display product descriptions, images, and information accurately. However, we do not guarantee that all content is error-free, complete, or current.

We reserve the right to correct any errors or inaccuracies at any time without prior notice.

Intellectual Property

All content on this site — including designs, text, images, logos, and graphics — is the property of The Carver Co. and may not be copied, reproduced, or used without written permission.

Limitation of Liability

To the fullest extent permitted by law, The Carver Co. shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

All products are intended for normal household use only. We are not responsible for misuse of products.